Affordable Computer Repair
Hello, and welcome to Alternative Technology. We are a home/small business computer repair outfit servicing the Slidell area. We aim to finally deliver professional level IT consulting at a price the average person can comprehend. No longer will you have to settle for leaving your computer problems unaddressed or buying a new computer because repair costs are unreasonably high. We offer the same services found at many major competitors for a small fraction of the price and plan on keeping things that way!
If you need help with anything, from printers and virii, to setting up a network and custom built computers, do yourself a favor and check out how much you can save by going with us. We are a new company, but have years of hands-on experience with these things that you can benefit from and we are A+ certified.
So give us a call or shoot us an email and we’d be more than happy to provide a quote.
If you simply have a quick computer related question, advice is always free! Just send an e-mail with your question, and we’d be glad to give an opinion or support.
How We Work:
That's right, we have NO MARKUP whatsoever on any parts that need to be purchased to complete your repair. You pay what we pay and not a penny more! Whenever new parts must be purchased in order to complete your repair, we will include a copy of OUR invoice for your reference, to insure that we haven't tacked anything onto it. The only time this invoice will not be provided is for parts that we already have on hand, as some of these parts no longer have a proper invoice in the first place.
Repairs that can be completed in less than 30 minutes and don’t require specialized tools/equipment will be done on-site for a flat fee of $30!
Repairs taking longer than 30 minutes to complete or requiring special tools will be taken back to our workbench for service. In order to save you money, we don’t charge an hourly fee. We assess a flat price once the problem is identified. If we must take the computer back to our workbench and you decide not to have the work done after identifying the problem, YOU OWE NOTHING! That’s right. WE DO NOT CHARGE A DIAGNOSTIC FEE!!! So it will literally cost you nothing to have us look at it and determine what’s wrong with your computer, just as it shouldn’t! You shouldn’t have to pay to know how much you’ll have to pay again.
We will pick up and return your computer, as well as put it back into a desk and reinstall all peripherals, so you don’t have to. Or, if you prefer, you can drop it off yourself at our location. A $10 delivery fee will apply to deliveries over 10 miles from our location. We will also provide a ‘Debrief Sheet’ that easily outlines and explains all of the actions performed on your computer. Keep this sheet, as a future quick reference, to keep track of changes made to your machine.
A basic price chart is available at the top of the page to give an idea of what we charge for various services.
We service Mac® and PC
We accept payments made in cash and all major credit cards. Personal checks will only be accepted for returning customers.